Status Bar Stays Flashing on a C480fw After Printing Cant Print Again

Updated 22/03/2022

Is your Samsung, HP, Brother, Canon, Ricoh or Epson printer not recognising a replacement ink or toner cartridge? This is something that nosotros find our customers experience every now and again so you aren't lone!

A printer non recognising a new ink or toner cartridge is i of the well-nigh common issues that print owners experience when changing or replacing an empty 1, irrespective of what make printer you have, and ane that our customers oftentimes ask us about.

This tin can by and large affect your printer when you lot a replacing compatible, remanufactured, generic or refilled ink cartridges (cartridges non fabricated by the printer manufacturer) and you may be looking for a way to fix this issue. Read beneath where we'll explain why this happens and how to fix your printer.

Firstly, try our 8 tips to assistance solve this problem, so if y'all need further assist we have tips for specific brands at the bottom of this guide.

What happens?

Figurer fault message when printer cartridge not recognised.

There may be occasions when, subsequently installing a new ink or toner cartridge in your printer, you might see a bulletin on your printer like:

• Your printer says 'toner is not compatible.'
• Your printer says 'printer cartridge not detected,' or your printer cannot detect ink.
• A low or empty level of ink and toner displayed on your computer.
• A HP Printer displaying 'cartridge mistake', 'HP cartridges locked',  'cartridge protection enabled' or 'HP ink cartridge not compatible'.
• A message on your printer alert 'no cartridge installed', 'cartridge not recognised', or words to that effect.

Hither are the most common reasons why your printer isn't recognising a cartridge:

Internal retentiveness reset needed:

Your printer should automatically recognise when you install a new cartridge and reset its internal memory, ensuring that it'southward displaying total ink and toner levels. Yet, sometimes the printer but doesn't do that correctly and believes that the sometime one, or no cartridge, is currently inserted instead. Click hither for the solution below on how to ready this

Protective strips haven't been removed:

Trouble: – Yous forgot to remove protective covers or plastic strips that are fastened to a new cartridge when you outset take it out of its packaging.

Solution: – Take the cartridge out of your printer and make sure all strips, tabs or plastic covers are removed before installing the cartridge again.

Dingy / damaged contacts stop flake data beingness read:

The new ink or toner cartridge has a number of metallic contacts that connect to like metal contacts in the printer allowing them to communicate. Clay or damage on the contacts within the printer, or on the cartridges can preclude the contacts from connecting and can stop the printer from reading the information on the fleck. Click here for information on how to make clean metallic contacts.

HP Cartridge Protection is enabled

Whilst updating firmware is often necessary, if you have a HP printer an update may be installed to 'enable cartridge protection' this so prevents these cartridges form working in whatsoever other printer. Cartridge protection may likewise stop compatibles from working in your machine at all. This tin exist switched off. See how to fix HP cartridges locked to another printer.

The Incorrect consumable installed in a slot:

It'south an easy mistake to put a colour ink or toner cartridge into the wrong slot or purchase the incorrect cartridge model for your printer. Likewise, if a drum or fuser or other maintenance item was accidentally purchased instead of a toner cartridge and installed without the toner, the printer will non work and still needs a new cartridge.

Take all the cartridges back out of the printer and double check they were in the correct colour slots and all the required cartridges are present. If not, reinstall them and switch the printer off and back on to reset the system.

An Ink cartridge has not been inserted in its slot correctly:

If an ink cartridge wasn't fully clicked in to its designated slot, the printer can't detect the new ink cartridge, and volition display an fault message. All you'll demand to do is lift your cartridge cover again and double check each of the inserted cartridges to make sure that they accept been clicked in properly, then close the cover once more and try once more.

In the case of toners, sometimes broken plastic parts can cause the toner to not sit down correctly into the printer slot. The toner would demand to be replaced to prepare this issue.

A printer software update has rendered the chip information useless or stamped it with an 'empty' condition

This is a very grey area of legality for printer manufacturers every bit information technology'south against the constabulary for them to terminate you from using a compatible or remanufactured cartridge in your printer. However, printers that are connected to the internet frequently automatically update their firmware (software). These updates can set up bugs, but can also stop compatible cartridges from working in your printer, displaying messages similar 'cartridge not compatible' or 'cartridge not recognized,' or fifty-fifty 'counterfeit cartridge installed'.

HP printers also contain anti-counterfeit software in all of their machines. This software is meant to cease the use of simulated cartridges (ones that are made by criminals and pretend to be original HP cartridges) merely it can also finish compatible or remanufactured cartridges from working. The only solution here is to supervene upon the cartridge with a new ane or bypass the warning.

If you have a Canon printer, click here to read how to bypass this mistake.

If you do plan to use compatible or reman inks and toners, information technology may exist wise to disable automatic software updates on your printer. Y'all can do that on your reckoner via the printer properties (Command panel > printers and devices > right click your printer in the list > backdrop > software tab > un-tick 'automatically update' your printer).

How to override the ink cartridge error – 8 steps to attempt

The first thing to exercise is not to panic! Whether you've bought them from the states or some other supplier, at that place really shouldn't exist any reason why a good quality original or compatible cartridge wouldn't work in your printer then with a little patience, we'll get you through it. Try the following 8 steps to right your effect.

How to reset the printer retention:

1. Remove your new cartridge and supersede information technology with the sometime one. Leave your printer and go and exercise something else for 10 minutes.
2. Supplant the old cartridge with the new one again. These two steps alone often resolve the issue, then see if your printer now recognises your new cartridges. However, if you're still having problem…
3. Remove the new cartridge. Brand sure you lot identify it in a clean and safe place where the cartridge or the surface won't be damaged.
4. Turn the printer off using its ability button
5. Unplug your printer at the wall. It's of import to practise both steps 4 and v separately, as some printers tin can remain in sleep mode if y'all've only switched off the power push button on the printer control panel. Leave your printer like this for almost 10 minutes or so.
6. Plug your printer back in at the wall (but don't press the power button just yet)
7. Insert your new cartridge
8. Printing the ability button on your printer

Hopefully, you should exist able to now print with your new uniform ink or toner cartridge! If this doesn't work, motility on to the next step.

Make clean the metal contacts:

The metal contacts can usually be seen on one side, the back of a toner cartridge or back of an ink cartridge and look like a flat slice of copper, metallic or even similar circuit board (please note that some ink cartridges have no contacts at all). Hither are the steps to follow:

1. Power downward and unplug your printer (for inkjet printers ignore this step equally cartridges must be removed before powering off)
2. Carefully remove your toner or ink cartridge and place to one side on a flat surface where it volition be prophylactic.
3. Inspect the cartridge for the metal contacts
4. Inspect the inside of the printer for the connection point
5. With a lint free / dry out material lightly wipe the contacts on both cartridges and printer to remove whatsoever dirt, or residue being careful non to crusade any damage.
6. Replace the cartridges in the printer
7. Power the printer back on
8. Endeavour to print over again.

This should now fix any issues you lot may have with muddied contacts or microchips.

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Source: https://www.tonergiant.co.uk/blog/2014/07/printer-not-recognising-compatible-cartridges/

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